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FIVN · Technology · Software - Infrastructure · Market cap $1.44B

2 funds in our archive have pitched Five9 — most recently Voss Capital in September 2025.

Company profile

Five9, Inc., together with its subsidiaries, provides cloud software for contact centers in the United States and internationally. The company offers virtual contact center cloud platform that delivers a suite of applications, which enables the breadth of contact center-related customer service, sales, and marketing functions. Its solution enables its clients to manage these customer interactions across various channels, including voice, video, chat, email, website, social media, click-to-call, callback, and mobile channels, as well as through APIs; and provides natural language processing and automatic speech recognition solutions. The company serves customers in various industries comprising banking and financial services, business process outsourcers, consumer, healthcare, technology, and education. Five9, Inc. was incorporated in 2001 and is headquartered in San Ramon, California.

Fund coverage · 2 theses

  • Voss Capital
    September 2025

    Five9 (FIVN) is undervalued despite its strong growth potential in AI-enabled contact centers, trading at a significant discount compared to peers, with underlying demand remaining robust.

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  • Voss Capital
    June 2025

    Five9 is a promising cloud-based contact center software provider poised for growth as it navigates market narratives and leverages AI-driven automation, presenting a compelling investment opportunity.

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